Global launch - 2026.06.07
International Data Transfer Notice
Cross-border processing notice for the Documents Dock global service.
Effective date: 2026-06-07
01
Why transfer happens
- Documents Dock uses cloud infrastructure, storage, OCR, AI, email, error monitoring, analytics, and billing services that may process data outside the customer's country.
- Cross-border processing is used to provide authentication, document storage, document capture, workflow automation, support, security monitoring, and checkout.
02
Safeguards
- Documents Dock uses contractual safeguards, access controls, private object storage, TLS in transit, at-rest encryption by infrastructure providers, and audit records.
- For Singapore users, overseas transfers should be operated with measures intended to provide protection comparable to Singapore PDPA requirements.
- For Australian users, overseas transfers are operated with measures intended to align with the Australian Privacy Act 1988, including APP 8 accountability for disclosing personal information to overseas recipients (cross-border processing to Singapore-hosted infrastructure).
- For Philippine users, overseas transfers are operated with measures intended to align with the Data Privacy Act of 2012 (RA 10173), including accountability for cross-border processing to Singapore-hosted infrastructure and the rights of data subjects under the National Privacy Commission.
- For UAE users, overseas transfers are operated with measures intended to align with the UAE Federal Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), including accountability for cross-border processing to Singapore-hosted infrastructure.
- For Hong Kong users, overseas transfers are operated with measures intended to align with the Personal Data (Privacy) Ordinance (Cap. 486), including accountability for cross-border processing to Singapore-hosted infrastructure.
- For Malaysian users, overseas transfers are operated with measures intended to align with the Personal Data Protection Act 2010 (including the 2024 amendments), including accountability for cross-border processing to Singapore-hosted infrastructure.
- Customers should not upload documents if their organization or counterparty contract prohibits overseas processing without prior approval.
03
Customer choices
- The product cannot operate core shipment workflows without cloud processing, so refusing required transfer terms may prevent account or paid workspace activation.
- Customers may request export or deletion through the product or support channel, subject to organization controls, legal retention, billing records, and backup cycles.
Legal notice: this page is maintained for global users and may be updated as the service, providers, and local requirements change.